REFUND/EXCHANGE POLICY
LGLJ Apparel is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. Verify your order before placement. Shipped orders cannot be canceled or modified. In case of a damaged product or a manufacturing error, LGLJ offers a free replacement or a refund if you contact us within 15 days of product delivery. Please get in touch with our team via email sales@lg-lj.net and provide a clear photo showing the issue. Please allow us 48 hours to respond. Thank you.
At LGLJ Apparel, we are committed to providing exceptional customer care. We prioritize your satisfaction and aim to address any queries or concerns promptly. Our customer care policy reflects our dedication to ensuring a positive shopping experience for you. We encourage you to reach out to us with any questions or feedback via email at sales@lg-lj.net, as we are here to assist you.